73

The employee‐customer satisfaction chain in the ECSI model

Year:
2003
Language:
english
File:
PDF, 345 KB
english, 2003
80

Raising the bar: The role of governance in performance assessments

Year:
2017
Language:
english
File:
PDF, 1021 KB
english, 2017
88

Tariff regulation in the waste sector: An unavoidable future

Year:
2018
Language:
english
File:
PDF, 1.56 MB
english, 2018