Serving the difficult customer: A how to-do-it manual for library staff: by Kitty Smith. New York: Neal-Schuman, 1994. 166p. $39.95 (paper). ISBN 1-55570-161-2. LC 93-46452. (How-To-Do-It Manuals for Libraries; 39)
Jo Bell WhitlatchVolume:
21
Year:
1995
Language:
english
Pages:
2
DOI:
10.1016/0099-1333(95)90053-5
File:
PDF, 222 KB
english, 1995