Using SERVQUAL to assess the quality of e-learning...

Computers in Human Behavior 2011 Vol. 27; Iss. 3

Using SERVQUAL to assess the quality of e-learning experience

Godwin J. Udo, Kallol K. Bagchi, Peeter J. Kirs
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Volume:
27
Year:
2011
Language:
english
Pages:
12
DOI:
10.1016/j.chb.2011.01.009
File:
PDF, 510 KB
english, 2011
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