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Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore
Thompson S.H. Teo, Paul Devadoss, Shan L. PanVolume:
42
Year:
2006
Language:
english
Pages:
15
DOI:
10.1016/j.dss.2006.01.007
File:
PDF, 304 KB
english, 2006