![](/img/cover-not-exists.png)
When apologies work: How matching apology components to victims’ self-construals facilitates forgiveness
Ryan Fehr, Michele J. GelfandVolume:
113
Year:
2010
Language:
english
Pages:
14
DOI:
10.1016/j.obhdp.2010.04.002
File:
PDF, 365 KB
english, 2010