Kano model application in new product development and customer satisfaction (adaptation of traditional art of tile making to jewelries)
Bilsen Bilgili, Aysel Erciş, Sevtap ÜnalVolume:
24
Year:
2011
Language:
english
Pages:
18
DOI:
10.1016/j.sbspro.2011.09.058
File:
PDF, 7.75 MB
english, 2011