The Effects of Emotional Dissonance and Quality of Work Life Perceptions on Absenteeism and Turnover Intentions among Turkish Call Center Employees
Duysal Askun Celik, Ela Unler OzVolume:
30
Year:
2011
Language:
english
Pages:
5
DOI:
10.1016/j.sbspro.2011.10.491
File:
PDF, 372 KB
english, 2011