Customer loyalty in e-commerce: an exploration of its antecedents and consequences
Srini S. Srinivasan, Rolph Anderson, Kishore PonnavoluVolume:
78
Year:
2002
Language:
english
Pages:
10
DOI:
10.1016/s0022-4359(01)00065-3
File:
PDF, 74 KB
english, 2002