12. Quality service: Responding to customers in the emergency department
Tara Pacy, Deb Smith-McMahon, Phyllis George, Rick Watters, Kathy KargVolume:
29
Year:
2003
Language:
english
DOI:
10.1016/s0099-1767(03)00382-9
File:
PDF, 45 KB
english, 2003