Training opportunities and employee exhaustion in call...

International Journal of Training and Development 2012 Vol. 16; Iss. 2

Training opportunities and employee exhaustion in call centres: mediation by psychological contract fulfilment

Maria Jose Chambel, Filipa Castanheira
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Volume:
16
Year:
2012
Language:
english
Pages:
11
DOI:
10.1111/j.1468-2419.2011.00394.x
File:
PDF, 209 KB
english, 2012
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