Web aesthetics effects on perceived online service quality...

Web aesthetics effects on perceived online service quality and satisfaction in an e-tail environment: The moderating role of purchase task

Yong Jian Wang, Monica D. Hernandez, Michael S. Minor
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Volume:
63
Year:
2010
Language:
english
DOI:
10.1016/j.jbusres.2009.01.016
File:
PDF, 311 KB
english, 2010
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