![](/img/cover-not-exists.png)
Customer relationship management in retailing: A content analysis of retail trade journals
Joan L. Anderson, Laura D. Jolly, Ann E. FairhurstVolume:
14
Year:
2007
Language:
english
DOI:
10.1016/j.jretconser.2007.02.009
File:
PDF, 137 KB
english, 2007