The perceived autonomy–perceived service climate relationship: The contingency effect of store-level tenure diversity
Seigyoung Auh, Bulent Menguc, Michelle Fisher, Abeer HaddadVolume:
18
Year:
2011
Language:
english
DOI:
10.1016/j.jretconser.2011.07.001
File:
PDF, 279 KB
english, 2011