The influence of service quality on satisfaction and...

Sport Management Review 2011 Vol. 14; Iss. 1

The influence of service quality on satisfaction and intention: A gender segmentation strategy

Jeoung-Hak Lee, Hyun-Duck Kim, Yong Jae Ko, Michael Sagas
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Volume:
14
Year:
2011
Language:
english
DOI:
10.1016/j.smr.2010.02.002
File:
PDF, 167 KB
english, 2011
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