![](/img/cover-not-exists.png)
Exploring the perceived competence of airport ground staff in dealing with unruly passenger behaviors
Yang Cheng-Hua, Chang Hsin-LiVolume:
33
Year:
2012
Language:
english
DOI:
10.1016/j.tourman.2011.07.001
File:
PDF, 397 KB
english, 2012