![](/img/cover-not-exists.png)
Impact of Participative Service Relationships on Quality, Satisfaction and Retention: An Exploratory Study
Christine T. Ennew, Martin R. BinksVolume:
46
Year:
1999
Language:
english
DOI:
10.1016/s0148-2963(98)00016-2
File:
PDF, 134 KB
english, 1999