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Assessing the Influence of the Physical Sports Facility on Customer Satisfaction within the Context of the Service Experience
T. Christopher Greenwell, Janet S. Fink, Donna L. PastoreVolume:
5
Year:
2002
Language:
english
DOI:
10.1016/s1441-3523(02)70064-8
File:
PDF, 111 KB
english, 2002