Tourists’ perceptions towards and satisfaction with service quality in the cross‐cultural service encounter: implications for hospitality and tourism management
Weiermair, KlausVolume:
10
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520010351220
Date:
December, 2000
File:
PDF, 1.12 MB
english, 2000