[IEEE 2011 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) - Singapore, Singapore (2011.12.6-2011.12.9)] 2011 IEEE International Conference on Industrial Engineering and Engineering Management - Service quality, brand image and price fairness impact on the customer satisfaction and loyalty
Wu, Chi-Chuan, Liao, Shu-Hsien, Chen, Yin-Ju, Hsu, Wei-LunYear:
2011
Language:
english
DOI:
10.1109/ieem.2011.6118097
File:
PDF, 510 KB
english, 2011