Modeling and Managing the Percentage of Satisfied Customers...

Modeling and Managing the Percentage of Satisfied Customers in Hidden and Revealed Waiting Line Systems

Chester Chambers, Panagiotis Kouvelis
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Volume:
15
Year:
2006
Language:
english
DOI:
10.1111/j.1937-5956.2006.tb00033.x
File:
PDF, 2.22 MB
english, 2006
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