The Unintended Consequences of Being Friendly: A Case Study

Journal for Healthcare Quality 2009 Vol. 31; Iss. 5

The Unintended Consequences of Being Friendly: A Case Study

Mary Reich Cooper, Cathy E. Duquette, Terrence McWilliams, Michael Orsini, Arthur A. Klein
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Volume:
31
Year:
2009
Language:
english
DOI:
10.1111/j.1945-1474.2009.00046.x
File:
PDF, 76 KB
english, 2009
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