Measuring customer loyalty with multi‐item scales

Measuring customer loyalty with multi‐item scales

Söderlund, Magnus
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
17
Language:
english
Journal:
International Journal of Service Industry Management
DOI:
10.1108/09564230610651598
Date:
January, 2006
File:
PDF, 158 KB
english, 2006
Conversion to is in progress
Conversion to is failed