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[Service Science: Research and Innovations in the Service Economy] Handbook of Service Science || Advancing Services Innovation service innovation
Maglio, Paul P., Kieliszewski, Cheryl A., Spohrer, James C.Volume:
10.1007/97
Year:
2010
Language:
english
DOI:
10.1007/978-1-4419-1628-0_25
File:
PDF, 741 KB
english, 2010