The impact of website quality on customer satisfaction and purchase intention: perceived playfulness and perceived flow as mediators
Hsu, Chia-Lin, Chang, Kuo-Chien, Chen, Mu-ChenVolume:
10
Language:
english
Journal:
Information Systems and e-Business Management
DOI:
10.1007/s10257-011-0181-5
Date:
December, 2012
File:
PDF, 398 KB
english, 2012