Evaluating service quality dimensions as antecedents to...

Health Care Management Science 2013 / 03 Vol. 16; Iss. 1

Evaluating service quality dimensions as antecedents to outpatient satisfaction using back propagation neural network

Daniela Carlucci, Paolo Renna, Giovanni Schiuma
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Volume:
16
Language:
english
DOI:
10.1007/s10729-012-9211-1
Date:
March, 2013
File:
PDF, 210 KB
english, 2013
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