Evaluation of oral performance in outsourced call centres:...

English for Specific Purposes 2013 Vol. 32; Iss. 1

Evaluation of oral performance in outsourced call centres: An exploratory case study

Eric Friginal
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
32
Year:
2013
Language:
english
DOI:
10.1016/j.esp.2012.06.002
File:
PDF, 209 KB
english, 2013
Conversion to is in progress
Conversion to is failed