Linking Relationship Quality and Service Quality in...

Linking Relationship Quality and Service Quality in Franchise Systems:

Dant, Rajiv P., Li, Zhang G., Wortzel, Lawrence H.
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Volume:
4
Language:
english
Journal:
Journal of Marketing Channels
DOI:
10.1300/J049v04n01_07
Date:
January, 1995
File:
PDF, 138 KB
english, 1995
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