Guests' perceptions on factors influencing customer loyalty

International Journal of Contemporary Hospitality Management 2011 / 02 Vol. 23; Iss. 1

Guests' perceptions on factors influencing customer loyalty

Ramanathan, Usha, Ramanathan, Ramakrishnan
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Volume:
23
Language:
english
Journal:
International Journal of Contemporary Hospitality Management
DOI:
10.1108/09596111111101643
Date:
February, 2011
File:
PDF, 104 KB
english, 2011
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