RELATIONSHIP INTENTION AS A MEDIATOR BETWEEN RELATIONAL BENEFITS AND CUSTOMER LOYALTY IN THE TOUR OPERATOR INDUSTRY
Conze, Oliver, Bieger, Thomas, Laesser, Christian, Riklin, ThomasVolume:
27
Language:
english
Journal:
Journal of Travel & Tourism Marketing
DOI:
10.1080/10548400903534899
Date:
January, 2010
File:
PDF, 275 KB
english, 2010