Managing Consumer Returns in a Competitive Environment

Managing Consumer Returns in a Competitive Environment

Shulman, Jeffrey D., Coughlan, Anne T., Savaskan, R. Canan
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Volume:
57
Language:
english
Journal:
Management Science
DOI:
10.1287/mnsc.1100.1274
Date:
February, 2011
File:
PDF, 201 KB
english, 2011
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