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Interrelationships between Physical Environment Quality, Personal Interaction Quality, Satisfaction and Behavioural Intentions in Relation to Customer Loyalty: The Case of Kinmen's Bed and Breakfast Industry
Chen, Chien Min, Chen, Sheu Hua, Lee, Hong TauVolume:
18
Language:
english
Journal:
Asia Pacific Journal of Tourism Research
DOI:
10.1080/10941665.2011.647041
Date:
April, 2013
File:
PDF, 244 KB
english, 2013