Justifications, Strategies, and Critical Success Factors in...

Information Systems Management 2009 / 04 Vol. 26; Iss. 2

Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study

Pollard, Carol, Cater-Steel, Aileen
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Volume:
26
Language:
english
Journal:
Information Systems Management
DOI:
10.1080/10580530902797540
Date:
April, 2009
File:
PDF, 156 KB
english, 2009
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