The comparative analysis of TQM practices and quality...

International Journal of Service Industry Management 2005 / 07 Vol. 16; Iss. 3

The comparative analysis of TQM practices and quality performance between manufacturing and service firms

Prajogo, Daniel I.
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Volume:
16
Language:
english
Journal:
International Journal of Service Industry Management
DOI:
10.1108/09564230510601378
Date:
July, 2005
File:
PDF, 123 KB
english, 2005
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