Understanding the cultural antecedents of quality management in tourism
Muskat, Birgit, Muskat, Matthias, Blackman, DeborahVolume:
23
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604521311303417
Date:
March, 2013
File:
PDF, 168 KB
english, 2013