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Exploring how relationship quality influences positive eWOM: the importance of customer commitment
Tsao, Wen-Chin, Hsieh, Ming-TsangVolume:
23
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2012.661137
Date:
August, 2012
File:
PDF, 190 KB
english, 2012