Prioritization of Service Quality Parameters Based on...

Total Quality Management & Business Excellence 2005 / 06 Vol. 16; Iss. 4

Prioritization of Service Quality Parameters Based on Ordinal Responses

Chatterjee, Sudipta, Chatterjee, Aditya
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Volume:
16
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783360500078482
Date:
June, 2005
File:
PDF, 163 KB
english, 2005
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