Analysis of customer profit contribution for banks with the...

Analysis of customer profit contribution for banks with the concept of marketing mix strategy between 4Cs and 5Ps

Lin, Tyrone T., Lee, Chia-Chi, Lin, Hsiao-Chi
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Volume:
7
Language:
english
Journal:
Service Business
DOI:
10.1007/s11628-012-0144-z
Date:
March, 2013
File:
PDF, 260 KB
english, 2013
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