Do institutional investors pay attention to customer...

Journal of the Academy of Marketing Science 2014 / 03 Vol. 42; Iss. 2

Do institutional investors pay attention to customer satisfaction and why?

Xueming Luo, Ran Zhang, Weining Zhang…
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Volume:
42
Language:
english
DOI:
10.1007/s11747-013-0342-9
Date:
March, 2014
File:
PDF, 855 KB
english, 2014
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