Modelling bank customer satisfaction through mediation of...

Modelling bank customer satisfaction through mediation of attitudes towards human and automated banking

Moutinho, Luiz, Smith, Anne
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Volume:
18
Language:
english
Journal:
International Journal of Bank Marketing
DOI:
10.1108/02652320010339699
Date:
June, 2000
File:
PDF, 164 KB
english, 2000
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