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[IEEE 2008 International Conference on Information Management, Innovation Management and Industrial Engineering (ICIII) - Taipei, Taiwan (2008.12.19-2008.12.21)] 2008 International Conference on Information Management, Innovation Management and Industrial Engineering - The Evaluation Model of Customer Satisfaction in Client Service Hotline Based on BP Neural Network
Mo, Zan, Huang, Chuliang, Wu, Zhihao, Luo, GuangjunYear:
2008
Language:
english
DOI:
10.1109/ICIII.2008.27
File:
PDF, 279 KB
english, 2008