Emotional Labor Strategies, Emotional Exhaustion, and Turnover Intention: An Empirical Study of Chinese Hotel Employees
Lv, Qin, Xu, Shi, Ji, HuiVolume:
11
Language:
english
Journal:
Journal of Human Resources in Hospitality & Tourism
DOI:
10.1080/15332845.2012.648837
Date:
April, 2012
File:
PDF, 253 KB
english, 2012