A Reexamination of the Determinants of Consumer...

Journal of Marketing 1996 / 07 Vol. 60; Iss. 3

A Reexamination of the Determinants of Consumer Satisfaction

Richard A. Spreng, Scott B. MacKenzie and Richard W. Olshavsky
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Volume:
60
Language:
english
Journal:
Journal of Marketing
DOI:
10.2307/1251839
Date:
July, 1996
File:
PDF, 2.71 MB
english, 1996
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