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An empirical investigation of the relationships among service quality, customer satisfaction and psychological commitment in a health club context
Alexandris, Konstantinos, Zahariadis, Panagiotis, Tsorbatzoudis, Charalambos, Grouios, GeorgeVolume:
4
Language:
english
Journal:
European Sport Management Quarterly
DOI:
10.1080/16184740408737466
Date:
March, 2004
File:
PDF, 1.09 MB
english, 2004