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Relationships between the EFQM model criteria: a study in Spanish universities
Calvo-mora, Arturo, Leal, Antonio, Roldán, José L.Volume:
16
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783360500077708
Date:
August, 2005
File:
PDF, 201 KB
english, 2005