Customer service quality in the Greek Cypriot banking industry
Arasli, Huseyin, Mehtap‐Smadi, Salime, Turan Katircioglu, SalihVolume:
15
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520510575254
Date:
February, 2005
File:
PDF, 114 KB
english, 2005