Service improvement in a sports environment: a study of...

Managing Service Quality 2005 / 10 Vol. 15; Iss. 5

Service improvement in a sports environment: a study of spectator attendance

Dale, Barrie, van Iwaarden, Jos, van der Wiele, Ton, Williams, Roger
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Volume:
15
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520510617310
Date:
October, 2005
File:
PDF, 92 KB
english, 2005
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