Influences on Exchange Processes: Buyers' Preconceptions of a Seller's Trustworthiness and Bargaining Toughness
Paul H. Schurr and Julie L. OzanneVolume:
11
Language:
english
Journal:
Journal of Consumer Research
DOI:
10.2307/2489219
Date:
March, 1985
File:
PDF, 530 KB
english, 1985