Influence of perceived service fairness on relationship quality and switching intention: an empirical study of restaurant experiences
Nikbin, Davoud, Marimuthu, Malliga, Hyun, Sunghyup SeanLanguage:
english
Journal:
Current Issues in Tourism
DOI:
10.1080/13683500.2013.801407
Date:
June, 2013
File:
PDF, 311 KB
english, 2013