Customer adoption of e‐service: an experimental study

International Journal of Service Industry Management 2001 / 05 Vol. 12; Iss. 2

Customer adoption of e‐service: an experimental study

de Ruyter, Ko, Wetzels, Martin, Kleijnen, Mirella
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Volume:
12
Language:
english
Journal:
International Journal of Service Industry Management
DOI:
10.1108/09564230110387542
Date:
May, 2001
File:
PDF, 562 KB
english, 2001
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