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Impact of Intercultural Competence on Service Reliability and Customer Satisfaction in the Grocery Retailing
Ihtiyar, Ali, Ahmad, Fauziah Sh., Baroto, Mas BambangVolume:
99
Language:
english
Journal:
Procedia - Social and Behavioral Sciences
DOI:
10.1016/j.sbspro.2013.10.505
Date:
November, 2013
File:
PDF, 531 KB
english, 2013